Shipping policy

Where We Ship

We currently ship to seven countries: United States, United Kingdom, Canada, Ireland, Australia, New Zealand, and Singapore.

If your country isn't listed, email us at info@celticancestrygifts.com and we'll let you know as soon as we can reach you.

Free Shipping on All Orders

Shipping is free on every order to all seven countries, with no minimum spend.

Made-to-Order Items

All our items are made to order. Once you place an order, our team begins crafting your product specifically for you.

Processing Time

Orders are typically processed within 1 to 5 business days. During peak seasons or high-demand periods, processing may take a little longer.

Delivery Times

United States: typically 2 to 5 business days.

United Kingdom, Canada, Ireland, Australia, New Zealand, and Singapore: generally 5 to 10 business days.

These timeframes are estimates and may vary based on customs clearance, local postal services, and unforeseen circumstances.

Tracking

Once your order is dispatched, you'll receive a confirmation email with your tracking number.

Delivery Address

Please ensure your shipping address is accurate and complete to avoid delays. We can't be held responsible for orders shipped to incorrectly provided addresses.

Customs Duties and Taxes

Orders shipped outside the United States may be subject to customs duties and taxes imposed by the destination country. Any additional charges are the responsibility of the customer.

Multiple Items

If you've ordered multiple items, they may arrive in separate shipments to ensure the fastest possible delivery.

Questions

Contact our family-run team at info@celticancestrygifts.com or +1 423-716-4704. We're here to help every step of the way.